Return & Refund

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Return & Refund Policy

1. Return Period

You can request a return within 7 days of receiving your order.

2. Item Condition

Returned items must be unused, undamaged, and in original packaging.

3. Non-Returnable Items

Personal care, cosmetics, sale items, and used products cannot be returned.

4. Return Approval

All returns must be approved by our support team before sending the product back.

5. Proof Required

Photos or videos may be required for damage or issue verification.

6. Refund Method

Refunds are processed back to the original payment method.

7. Processing Time

Refunds may take 5–7 business days after item inspection.

8. Exchange Option

Exchanges are allowed if the requested item is still in stock.

9. Wrong or Damaged Product

Report any wrong or damaged item within 24 hours of delivery.

10. Return Shipping Cost

Return shipping charges apply unless the product delivered is defective or incorrect.